My iphone 6 is dying

I got my first smartphone 3 years ago when we were on leave in Paradise.  Not wanting to spend a zillion dollars, we got a new iPhone 6 instead of an iPhone 7 or whatever the latest model was at the time.

When I was at a conference this summer, it started eating the battery quickly every time I unplugged it, pretty much after it updated to the latest IOS 11.4 something.

I don’t have many apps.  I don’t even use my iphone that much except for hangouts, surfing the internet, calling my senators, and google maps.  I don’t have a whole lot of apps installed.

I went through all the online things about how to figure out what’s going wrong and how to save power.  I turned lots of switches from green to not-green.  I noted that my analytics was constantly updating the required things like amdd, whereas DH’s updated them rarely.  I put myself on battery saver mode most of the time.  The problem seems worst when there’s trouble with internet or cell coverage, so it may be something there, but the last two hot and hard crashes were in my bedroom where service is not usually a problem.

The only remaining possible software problem, the internet suggested, was IOS 11.4.  The IOS 12 update should fix that problem.

I waited for the IOS 12 update.  It never came.

My phone battery life dropped to 94%.  Then 92% after a major crash in which it heated up and then blacked out.  Then it dropped to 78% after another major crash while on safari that didn’t involve overheating.  Now it says it needs to be serviced.  Right before a trip that requires 4 hrs of driving, of course.  (I will take my laptop and the garmin and the ipad, so I won’t be completely stuck.)

The nearest certified apple services are over an hour away (and sadly not in the same place as my roadtrip).

So, do I get a new phone and then get this one serviced and hand it down to DC1 after it has a new battery?  Or do I go phoneless for however long it takes to send it some place and get it back?  Or is there a different option I should pursue?  We can afford a new phone, but I really don’t need one, except that I need a phone, preferably one that runs google maps.  Plus the battery alone is ~$80 (the iphone 5 didn’t get a discount for the throttling thing they were doing a while back), and labor is probably more.  Update:  Actually it is an iPhone 6 and it is covered under the discount thing.  So I should just send it in or spend a weekend in the future at an apple store in the city, though I’m not sure I can wait that long.

what should I do?  What would you do?

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32 Responses to “My iphone 6 is dying”

  1. yetanotherpfblog Says:

    iPhone 5 is pretty old. You should get a new phone and be glad this one lasted as long as it did.

  2. bogart Says:

    I have no insights on iPhone dilemmas. Posting to ask a question. I am curious to know — I’d like to give some $$$ (well, realistically, some $) to one or more campaign organizations (really organizations supporting campaigns, if you see what I mean — not candidates’, and probably not the Democrat’s, but something like Indivisible or Flippable that is working strategically nationwide to effect change by electing the good ones). Any you would recommend?

    • nicoleandmaggie Says:

      Swingleft, Voteriders, Indivisible, Let America Vote … I can post this as an ask the grumpies on Friday to see if the grumpy readership has good suggestions.

      Though there’s a lot to be said for looking locally– depending on where you are, your dollars might make a difference in a local election, and local elections determine gerrymandering.

      • rose Says:

        PLEASE! Thank you! Also HOW CAN ONE KNOW WHERE/HOW the money is spent. Think of the ‘charities’ that spend 90% on overhead…..because both parties have had elected and hopeful candidates who have done the same and I do not want to pay for luxuries I cannot afford myself (fancy dinners and wine, flying rabbits cross country, private airplanes, family on payrolls) OR for paying off people with claims of misconduct by the campaign or candidate.

      • nicoleandmaggie Says:

        We don’t know. For non-profits there’s charity navigator, but we don’t know for political stuff.

      • bogart Says:

        Thank you, sounds good. Yes, I’m interested in local/state and will certainly give my time here (am giving my time here) but have a sense that at least some of my money should go to wherever it will have the biggest effect, i.e., the most flippable …

  3. jjiraffe Says:

    Ugh! Also have the iPhone 6 and it also dies really quickly—recent problem that developed this summer. The only thing that has helped is I go into settings and hit “low battery” which slows down the “dying”, and the speed is still ok on most functions, but I haven’t had your crashing problem. Yet. I don’t want to get a new phone either as 3 years seems short for the life of a phone. Will be curious what you decide, please keep us updated. Good luck!

  4. Leigh Says:

    That post you linked to YAFB says you each have an iPhone 6. I have a 6S and I replaced my battery last fall, so at two years of age and that was very very useful. If I were you, I would pay the $29 to get a new battery when you are closer to an Apple store. Sucks there isn’t one nearby :( I’m excited for iOS 12 this week, hope it helps my battery issues because I would like to keep this phone for another year (four total).

  5. Anoninmass Says:

    Ugh, the teen and I both have iPhone 6’s….

  6. Leah Says:

    I bought an X this summer after ages with an iphone 5s. It is huge, and I’m not a big fan.

    I’d fix the battery and milk the phone if you can. After that, look for low-end, like an SE. I debated about switching away from iphone, but I do have a lot of apps. I also have a mac computer and an ipad mini, and I like how easily they communicate.

    I am mad about the deviousness about the OS and updates harming older phones. I wish we could just keep using our phones with an old OS and have everything work.

    • Leigh Says:

      As a software engineer, I understand why this happens and wouldn’t call it deviousness. The older phones have old hardware and every new OS update with newer features uses more system resources which the newer hardware phones are built to handle but they can’t go back and update the old hardware! It is definitely annoying though.

      • nicoleandmaggie Says:

        I believe in this specific case that it was legally ruled as deviousness … hence the $30 battery replacement punishment…

      • Leigh Says:

        Yes you’re right, in this specific case. I wasn’t sure Leah was talking about that or just in general. I went to an off market place to replace my battery (before they changed the price to $29) which was a mistake because now Apple basically won’t touch my phone at all. The Genius store person said the $29 price is going away soon, so I would do that soon if you want to do it.

  7. nicoleandmaggie Says:

    Looking at the yelp reviews for the apple places in the city is pretty depressing… lots of 1 and 2 stars “Didn’t honor apple service appointment” “did terrible job [see pictures]” and so on…

  8. chacha1 Says:

    I would get a Not-iPhone smartphone.

    (full disclosure, I use an LG smartphone running Windows/Google, i.e. not Apple, and I am so cheap that I have not activated 90% of its functionality because with only a limited voice/text allowance it costs me $13/mo which I think is appropriate.)

  9. accm Says:

    I recently had a similar problem with my iPhone 6. In fact, the battery had swollen, apparently making the phone unsafe to use even with a new battery, so I got a new iPhone 6 for the cost of the new battery ($30-something CAD, I guess under the battery plan). I figure this will get me through a few more years — I use the phone mostly for email, photos and some browsing, not usually streaming. So if your phone is showing signs of swelling and/or hot pixels (I had a patch at about the 10 o’clock position) then it would probably be worth getting it to the Apple Store somehow.

  10. nicoleandmaggie Says:

  11. First Gen American Says:

    When I qualify for a new phone, I now buy one model lower than what is currently the newest one. So when the x came out, I bought an 8….not because I wanted or needed the features, but iPhones and a lot of other things are designed for obsolescence….they just don’t work as well once they are a few years old….even if the phone itself is new (due to the software issues above).

    It’s one of my Biggest pet peeves because it’s technologically possible to just make a cheap phone that works long term but most companies choose not to because they want the new sales.

  12. Revanche @ A Gai Shan Life Says:

    When my last Android was dying and no Androids were current on the market that fit my specs, I bought the SE new. I didn’t love the change but I coped. Then PiC killed his phone and given his tendency to destroy phones, we decided that he does not get a new phone, he gets my old phone. But that meant I had to get the phone that he was eyeballing so that when he murders my old SE, I will already know how to handle and troubleshoot the next phone he wants. Which will be mine. I think the answer here is to get PiC a brick and not allow him any new phones. So that’s what we did / do.

    If I were you and there’s any hope of getting a battery replaced for not that much and not a whole day worth of waiting, I’d do that and try to ride it out another year. But I work a lot on my phone and social a ton as well, so I would despise being without a phone for more than a day. Also I take lots of pictures.

  13. nicoleandmaggie Says:

    I think we’re going to pay $7 shipping (plus the $29 for the battery plus tax) and wait 5 business days to ship it to apple repair. DH offered to take a day off work to go to the city, but none of those places have decent reviews and it seems silly to take a day off work for this. We could try our luck with a walk-in on the weekend, but I’d rather just get it over with even if it means being without a phone for a week. Hopefully I will survive and not get lost. I should make sure my car has the Garmin.

    Maybe ios 12 will be out by the time I get it back.

    • FF Says:

      Have you checked via the Apple website to see if there’s an authorized service provider near you? I had an iPhone6 battery replacement a few months ago and it took less than an hour, so if there’s another place you can go, you will save time and money. Some Best Buys are authorized service providers.

  14. becca Says:

    Boost was selling the iPhone6 for $30 (not the battery, the whole phone) when you switch- I don’t know if Boost is in your area or if the service plan works for you. They had several free android options and were the best deal for service for our family.

    When we switched, I bought a new to me Galaxy 8, to replace my galaxy 5. I am not 100% loving it, but I adapted almost instantly. It holds a charge a zillion times better (instead of charging 2x/day I am now charging 1x/2 days) which I was worried about since I was buying used, but thus far it’s ok.

    Related: I got myself a new phone case, and it is also a wallet, and I love not having two things to carry now. Also, the new galaxy fits in my pockets better than the old (originally with the old one I had a really hard core otter box and so I used the clip, but then the clip broke and I just lived with it). Would recommend.


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