Ask the grumpies: What above-range microwave/hood should we get?

Ewan asks:

Your dishwasher-slash-grossness post prompted me to ask you to ask your (apparently well-informed on appliances!) readership: recommendations for an above-range microwave/hood? Our Kitchenaid just hit the ‘too old and expensive to be worth fixing’ point after 12 years; the kitchen really needs the microwave there even though we probably wouldn’t do it if starting over. External venting. Thanks!

Oooh, I hate the above range microwave.  We had one on our last sabbatical (that was also a convection oven) and it was so annoying.  I would pay a lot of money to just get a normal hood and then put a regular microwave on the counter.  But you may not have counter space, and it may not be worth the money to counteract those crazies who thinks countertop microwaves must be hidden from view.  (You may also be tall.)

Consumer reports talks about their choices here.

Good housekeeping favors the samsung (though tbh, good housekeeping doesn’t generally agree with other rating sites).  Bob Vila also plugs a Samsung.

The Spruce likes the GE.  The Chicago Tribune agrees.  So does the NYTimes.

So… it looks like most places think you should get a GE or a Samsung.  Probably the GE.  (Disclaimer:  We are not experts!  Do your own research or consult experts before making important life-changing decisions.)

If you want to get fancy, you can get one that doubles as a convection oven, but we never did use ours more than once or twice even though we cook a lot.  Maybe if you were more into convection baking?  But it’s still such a pain to have hot stuff so far up there.  I think we’d probably use a convection oven more if it were closer to the ground.

Grumpy Nation, what advice do you have for Ewan?

Our dishwasher wasn’t working so we cleaned it out but I’m not showing any pictures because it was one of the grossest things I’d ever seen and I would like to be able to forget someday

Last time our dishwasher wasn’t working, it made crunching noises and needed the motor to be completely replaced.  The time before it was an ancient dishwasher that the previous owners had left with the house and it flooded our guest bathroom on the other side of the kitchen and the repair person said it wasn’t worth repairing, just get a new one.  So we did.

This time, the top shelf just wasn’t getting clean.  I started scouting new dishwashers and was quickly overwhelmed with the options– Do we spend $600?  $1200?  $2500? Are these smart features going to break in a way we can’t fix ourselves?  DH, decided to take it apart and see if anything was clogging it.  OMG dishwashers are DISGUSTING.  Imagine grease with foodbits in it that is dyed red by that soap loving bacteria.  Imagine a LOT of it.  Everywhere.  I took one look and left the kitchen (after telling DH he didn’t have to do it).  But DH said he’d taken it apart and was committed.  He’s a saint.  A true hero.

And he didn’t find any specific clogs, though he did find the cap to a black skinny crayola marker (how?  clothes washer I would understand, but dishwasher?).  But after cleaning apart all the pieces and putting it back together, it started cleaning the dishes on both racks.

So… we can put off buying a new dishwasher for a while yet.

When do you decide to repair vs. buy a new dishwasher?  Do you go with the newest fancy Miele or Thermador model or a workhorse?  (Ours is Kenmore, but I think the next might be a low-end Bosch like our in-laws have.)

We bought a new clothes washer

We decided it was time to get a new clothes washer because we couldn’t get the mustiness out of the old one (and did not want to spend a weekend taking it apart and putting it back together).  Instead, we spent a weekend reading online reviews, subscribing to consumer reports, etc. etc. etc.

Consumer reports had a different viewpoint than most of the other review sites, and that difference seemed to be entirely driven by brand reliability ratings.  Many of the for-profit sites preferred a fancy front-loading Electrolux model, but they got low points for long-term reliability with Consumer Reports.  Consumer Reports preferred LG as a brand.  After some comparison of pros and cons across different sites, we decided to get the LG #WM3700HWA (not an affiliate link) from Home Depot for a total cost including installation and parts of $913.93.

This is a pretty fancy clothes washer.

The thing that lots of people don’t like about it is that the panel display needs a lot of light in order to be read, so it isn’t great for basement laundry rooms.  Our utility room is bright and cheery with a window, so we don’t have that problem.

The second problem is that while this machine did really well on cleanliness in the tests, the regular cycle was not the most gentle of the washers that various places tested.  We have found that to be true in our case as well.  Our clothing gets clean without pre-soaking or a second wash (even DC1’s stinky pits), but it isn’t incredibly gentle on clothes.  For most of our clothing this doesn’t matter, but DC2 has had a couple of older shirts lose their printing in the washer.  My clothing that I’ve been washing on delicate doesn’t seem to have any problems, so maybe if this is something you’re worried about, stick to the delicate cycle.

Finally, there were complaints about the blue-tooth … but we are never going to want to use an app to run our laundry in our house.  Maybe if we had basement laundry or a more busy active lifestyle we might use the keep tumbling feature… but… I just don’t think we are going to be in a situation in which this would be a useful feature.

One nice thing about the washer, which may be also related to it being harder on clothing, is that it does a really good job of getting the water out of clothing, which has cut down on our dryer time considerably.  Most of our loads get dry in 50-60 minutes rather than 90+.  Of course, there’s also more time spent in the washer than before, so we haven’t actually cut down on total time.  But if dryers are bigger energy hogs than washers, this may not be a bad thing.

I also had some fun playing with the steam cycle that supposedly gets rid of allergens.  I did a load of itchy shirts and towels on that cycle and they came out not itchy at all and just as clean as the regular cycle.  So I’m not really sure if there’s a benefit to either cycle, except the allergen steam cycle takes twice as long as the regular cycle.

Supposedly this washer has a self-clean cycle.  We haven’t tried it yet.

The washer is also a lot bigger in capacity than our previous one.  Our dryer hasn’t gotten any bigger, so that’s not particularly helpful.

The thing we like best about this washer (other than the not giving me hives part) is that when it’s done washing, instead of strident beeping, it sings a happy little song that sounds reminiscent of an ice cream truck.  (Our Hondas also sing little songs when they’re going slowly– our household is getting pleasantly musical.  With a pleasantness exception of the way that the kids have been singing Christmas songs on the top of their lungs since June.)

So we’re pretty happy and I’m again wishing we’d just gotten a new washer back this summer when the door handle broke instead of after the leak and permanent spreading mustiness and hives.  But if it weren’t for the hives, we’d probably be happily continuing to use this washer and to fix smaller parts as they broke.

Are there any other updates you’re interested in reading about?

Is it time to buy a new clothes washer?

We have had our fancy front-loading Frigidaire clothes washer for almost as long as we’ve been in this house, well over a decade.  (It took a couple months to save up to buy nice appliances, so we spent some time going to the laundromat after moving here rather than buying the cheapest models right away.)

Throughout this time, DH has replaced the electronic board, the motor, the door handle, and I’m probably forgetting what else.

Most recently the washer developed an internal leak which we discovered this summer after getting back from a week long conference/vacation and finding the drum partly full of water.  DH replaced the internal part that the leak likely sprung from, but the occasional load of laundry still smells musty.*  Worse than that, I appear to be heavily allergic to whatever is causing the must smell– I develop instant hives, particularly on my stomach area, and lately have been fearful of putting on clothing.  Our first step was to follow online instructions for cleaning and we did a hot vinegar load.  Then we did a hot bleach load.  Then DH did a deep clean of every part of the washer that didn’t involve taking it apart (likely the problem is something yucky still underneath the drum).  Most loads now are fine, especially when I also add vinegar in the fabric softener/bleach inputs.  But there are enough occasional loads that are somewhat off that I currently have ugly looking red marks where my pants hit my stomach.

DH’s final attempt was to do a load with an industrial solvent called CLR (for Calcium, Lime, and Rust).  Since then I’ve been able to wear clothing that’s been washed, but I’m (understandably, I think) still worried.  Plus the clothes washer itself still doesn’t smell great all the time.  (I wonder if we should suspect another leak…)

Now, DH could take apart the entire clothes washer and give it a thorough internal scrub… but it would eat up a weekend and who knows what the next thing to break will be.  (We could also pay someone to clean it, but I suspect a repair person would just tell us to get a new machine.)

I am really tempted to just get a new machine.  DH had decided if the CLR load didn’t result in wearable shirts for me that he would buy a new one over the weekend while I was gone at a conference.  But then I was fine with the next load.  So now we’re undecided.  Figuring out what front-loading washer to buy next is going to be a pain.  None of the “best of” lists seem to agree with each other, and I think we probably *don’t* want a smart model because I am willing to be that will be the part that breaks first while being non-trivial to repair.  But who knows, maybe we do?

We still have our ancient refrigerator.

How do you decide to get new appliances like washing machines?  If you can afford it, is removing potential emotional distress a viable reason?  (But what about the potential distress from potentially buying an expensive new lemon?)

*Between loads we leave all the doors open to air out, and always have.  We’ve been using best practices to avoid must problems.  DH reads the manual to whatever new appliance we get and follows it.

What to do when they dryer stops drying: Or why DH spent some time on the roof

Our dryer was taking longer and longer to get clothes actually dry.  A regular load was starting to take upwards of 2 hours to finish.

We vacuumed out the inner workings of the lint trap (as one does on a somewhat regular basis).  That didn’t help.

We vacuumed out the vent tube and vent area behind the dryer (something we do about once a year, give or take).  It wasn’t particularly clogged. That didn’t help.

Then DH did something he has never done before, despite us having lived in this house for >10 years (give or take).  He followed the vent to where it spits out.  Growing up, our dryer vents had always vented somewhere on the first floor on the side of the house … I’d never thought about that being one floor up from where the dryer was (DH’s laundry room was in the basement, while ours was on the lower ground floor of our split-level).  Turns out our laundry vents out on the roof.

So DH went up to the roof and cleaned out that end of the vent.  It was completely clogged and he doubts that the previous owners ever cleaned it either.

One immediate side effect was that timed dry regular didn’t heat so hot as usual the first time we tried it (DH suspects the heat wasn’t blocked getting out at all).  So DH tried the sensor dry which has NEVER worked since we got the dryer 10+ years ago.  It worked way too well this time, with the clothes ending up hot and bone dry.  So then he tried sensor dry slightly damp and that was perfect.  A few weeks have passed (and the weather outside has gotten warmer) and we’re back to being able to used timed try again.

So yay not having to buy a new dryer because it was just the outside vent being clogged.

Do you have any appliance repair stories to share?  What’s your process when the dryer stops working so well?