After most of the year having a crappy washer and DH fixing it once when it wouldn’t drain (an experience which will be giving him nightmares for decades), it stopped agitating. So we emailed the landlord and zie emailed back a day or two later telling us to buy a specific model at a specific store and to deduct the cost from next month’s rent. (The specific store didn’t take credit cards over the phone or online and was far away so I asked if we could just get the same model at the same price from home depot and zie said that was ok, so yay.)
This is very different from #2’s experience wherein when her appliance breaks, the apartment manager sends someone to fix it right away and then takes care of everything, but #2 lives in a really nice apartment building and we have a somewhat scattered landlord who sometimes takes months to cash our checks (which are still being made out to, “The estate of” the previous landlord because zie hasn’t told us to do otherwise).
The new washer actually gets clothing clean. It’s pretty amazing.
What do you do when a major appliance breaks?